KAZIMOTO APP CONSUMER PRIVACY AND PROTECTION POLICY

Your privacy is of utmost importance to us, and protecting your personal data is a key commitment. We collect and process data in a fair, lawful, and transparent manner, in accordance with the applicable laws of Tanzania, including the Bank of Tanzania Financial Consumer Protection Regulations, 2019, and the TCRA Electronic and Postal Communications Consumer Protection Regulations, 2018.

I. Personal Data Collection

We collect information about you when you:

• Register to use the app
• Subscribe to our services
• Search for products
• Place an order
• Submit a query or report a problem

This information may include your name, age, email address, password, and location.

II. Sharing of Personal Data

We do not share your personal data without your consent, except in the following cases:

1. Legal Requirement: When directed by regulatory or government authorities as required by law.
2. Fraud Prevention: For fraud detection, risk management, or fund recovery, as required by applicable laws.
3. Service Administration: For troubleshooting, data analysis, research, and improvements to services.
4. Statistical or Research Purposes: Shared in anonymized form, which does not identify you.
5. Health or Safety: To prevent or lessen serious threats to health or safety when necessary.

III. Use of Personal Data

We use your personal data to:

1. Facilitate transactions and provide service reports
2. Address complaints, claims, or disputes
3. Respond to your queries or feedback
4. Verify your identity to provide products or services
5. Conduct necessary credit, screenings, or due diligence checks
6. Perform financial and regulatory reporting
7. Undertake research and analytics for product/service improvement
8. Share promotional offers or updates

IV. Location Data

Our app may collect location data to provide location-based services, such as identifying Kazimoto food points and delivery locations. Location data can be precise or approximate, depending on your settings. We do not share location data with third parties, and it is used in accordance with privacy standards. You may control location access through your device settings.

V. Security Practices

We take measures to protect your personal data from unauthorized access, modification, misuse, or disclosure, including secure server encryption and access controls. Please do not share your Kazimoto App login credentials, password, or OTP details with anyone.

VI. Links to Other Websites

Our website may contain links to external sites. This privacy policy applies only to Kazimoto, and we are not responsible for the privacy practices of other websites. Please review the privacy policies of any external sites you visit.

VII. Contact Us

For more information about our privacy practices, please visit https://kazimoto.co.tz/privacy/policy

BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS CONSUMER PRIVACY AND PROTECTION POLICY